Multi-Trade Technician

About the role

We are seeking a skilled Multi‑Trade Technician to join our Direct Services Reactive Repairs team. Reporting to a Lead Technician, you will deliver high‑quality repairs and maintenance for residents, working on a variety of trades in a field‑based environment.

Key responsibilities

• Carry out a wide range of repairs across homes, including basic plumbing, carpentry, patch plastering, tiling and general maintenance.
• Manage your own daily workload, meet service targets and aim for a first‑time fix.
• Keep residents informed throughout the repair process and ensure customer satisfaction.
• Participate in a 24‑hour emergency call‑out rota on a fair, planned basis.

Required profile

• Proven experience in a Direct Labour Service or similar repairs environment with a strong customer focus.
• Relevant trade qualifications (City & Guilds or NVQ Level 2/3) or equivalent multi‑trade experience.
• Solid knowledge of health & safety legislation, building regulations and safe systems of work.
• Excellent communication skills and the ability to work independently and as part of a team.
• Willingness to work evenings/weekends and hold a full UK driving licence (≤6 points) with at least two years’ driving experience.

Required skills

• Plumbing
• Carpentry
• Patch plastering
• Tiling
• General maintenance
• Health & safety compliance
• Building regulations knowledge
• Fault diagnosis and first‑time fix capability
• Valid UK driving licence